As AI becomes part of how the industry plans and operates the grid, the governance choices we make now will shape energy decisions for decades.
Responsible AI in energy means developing and using AI in ways that are reliable, transparent, secure and overseen by qualified people. It matters because AI is already part of how the energy sector works. Utilities use it to forecast load and renewable output. System operators are testing it in operations. Planners are starting to use it to build, run and interpret complex market models faster.
At Energy Exemplar, our mission is Empowering Transformative Energy Decisions. With PLEXOS® and Aurora, you model the systems that keep power reliable and affordable. The decisions those models inform carry real weight: capacity expansion plans, resource procurements, transmission investments and market strategies. As we bring AI into that work, including through PLEXOS® Intelligence, we hold it to the same standard you hold your models to. It has to be accurate, explainable and accountable.
That standard matters because AI brings new risks along with its benefits: outputs no one can explain, decisions that drift away from the people accountable for them and careless handling of sensitive grid and market data.
“Responsible AI in energy isn’t a trade-off between innovation and caution. It’s how AI earns the trust that planning decisions require.” — Jayashree Naik, Chief Information & Security Officer, Energy Exemplar
As AI moves from pilots into planning and operations, three issues keep coming up.
In the US, AI policy is an evolving mix of federal direction and state laws. In Europe, the EU AI Act is setting the first binding requirements, with obligations for high-risk systems phasing in through 2027 and 2028. Other regions are taking their own approaches. Energy companies operate across markets, but AI rules don’t follow them.
When AI shapes a planning assumption, a market strategy or an operational decision, someone has to own the result. That’s hard when no one can inspect a model’s reasoning. You already document your assumptions and defend your results to regulators and stakeholders. AI-assisted work needs the same traceability.
AI trained on historical data can carry historical patterns forward. In energy, that could mean outputs that undervalue distributed resources, newer technologies or regions with less historical data. Catching that takes deliberate, ongoing testing.
Energy is critical infrastructure. Decisions informed by AI affect prices, reliability and billions of dollars in long-term investment. In our industry, AI governance can’t be an afterthought.
Our approach is grounded in our core values, especially Integrity and Ownership. It’s guided by five principles.
Our AI tools support your decisions; they don’t replace them. In planning studies, market strategies and operational decisions, qualified people make the final call. They do so with a clear view of what the AI recommended and where its limits are.
The EU AI Act’s requirements are phasing in, and other regions are developing their own rules. Organizations that already document how their AI works, test it and keep people accountable for it will adapt more easily than those starting from scratch.
We monitor regulatory developments and update our practices as guidance evolves. We support frameworks that enable responsible innovation while protecting customers and critical infrastructure.
We expect the industry to move toward:
Model Documentation and Third-Party Assessment: Clear records of how AI capabilities work and what they’re used for, open to independent review.
AI Impact Assessments: Structured reviews of how an AI system could affect users and outcomes, similar to Data Protection Impact Assessments (DPIAs) under GDPR.
Human Review Paths: Clear ways for users to question, correct or override AI-assisted outputs.
Incident Disclosure: Expectations to report when AI systems fail or produce biased results, so the industry can learn from them.
You already expect to trace a result back to its inputs and constraints. AI should meet the same bar. Advances in interpretable machine learning and explainable AI (XAI) are making that more practical. It’s an area we’re actively exploring.
Information security standards like ISO 27001, critical infrastructure protection standards like NERC CIP and privacy regulations like GDPR already shape how the energy industry works. Dedicated AI standards are now emerging. In the US, NIST is developing a Trustworthy AI in Critical Infrastructure Profile of its AI Risk Management Framework, with energy as a primary focus. ISO/IEC 42001 gives organizations a certifiable standard for AI management systems. We’re engaging in these conversations and sharing what we learn.
If you’re a grid planner, ISO or RTO analyst, utility resource planner or energy consultant, responsible AI practices affect you directly:
Your Data Stays Protected: As AI spreads, proprietary data becomes more valuable and more exposed. Strong data governance keeps it safe.
Results You Can Defend: When AI informs a study or recommendation, you need to explain it to regulators, boards and stakeholders. Transparent, tested AI makes that possible.
Easier Compliance: As AI rules take effect, working with vendors that already have governance in place reduces disruption.
A More Stable Industry: AI that fails, shows bias or runs without oversight puts reliability and market confidence at risk. Responsible practices protect everyone.
A Voice in How AI Develops: Your feedback shapes how we build AI into our products.
Energy Exemplar is built on four core values: Integrity and Ownership, Customer Success, One Global Team and Innovation Excellence. They guide how we develop AI:
Stay Current: We track regulatory changes, emerging threats and technical advances. We update our practices as they change.
Communicate Openly: We’re open about how we use AI and update our practices as our experience grows.
Build Expertise: We invest in AI, security and governance skills across our teams.
Work with the Industry: We take part in industry and regulatory discussions and share lessons with peers.
Listen to Customers: If you have concerns about how we use AI, we want to hear them.
Verify Independently: We maintain ISO 27001 certification and SOC 2 Type II attestation, with regular independent audits.
Building AI this way takes more work. It’s the right approach for you, for our company and for the energy industry.
“The energy transition is too important to get AI governance wrong. We want to help set a standard for responsible AI that the whole industry can build on.” — Jayashree Naik, Chief Information & Security Officer, Energy Exemplar
It’s an approach to AI that puts reliability, transparency, security, fairness and human oversight first. In energy, where AI can affect prices, reliability and long-term investment, those safeguards carry extra weight.
Yes. The EU AI Act classifies AI used as a safety component in managing and operating critical infrastructure, including electricity and gas supply, as high-risk. Under amendments that took effect in July 2026, those obligations apply from December 2, 2027.
AI can recommend, but qualified people review its outputs and make the final decision. They can see what the AI suggested and where its limits are.
Common references include the NIST AI Risk Management Framework, ISO/IEC 42001 for AI management systems and the EU AI Act. Standards such as ISO 27001 and NERC CIP also shape how energy companies secure AI.
What Comes Next for AI in Energy
Regulation will mature, technology will advance and customer expectations will rise. The organizations that come out ahead will be the ones that built responsible AI into how they work from the start.
We’re investing in that future. We invite customers, partners and peers to help shape it, so that as AI changes how you make energy decisions, it does so in ways you can trust. That idea is central to Energy Decision Intelligence: better energy decisions depend on AI you can understand and rely on.
Questions about how Energy Exemplar approaches responsible AI? Interested in discussing the future of AI governance in energy? We’d love to connect. Reach out to our team at security@energyexemplar.com or visit our Security and Trust Center.