ON-PREMISES PRODUCT SUPPLEMENT

UPDATED: JUNE 2026

This Energy Exemplar PLEXOS™ / AURORA™ On-Premises Product Supplement (“Supplement”) applies to any use of Energy Exemplar PLEXOS and AURORA On-Premises Software (“On-Premises Software”). This Supplement and any applicable Order Form is governed by the Agreement. Capitalized terms used but not defined in this Supplement have the meanings given to them in the Agreement.

  1. License Grant. During the Term, and conditioned on Customer’s compliance with this Agreement, EE hereby grants Customer a limited, non-exclusive, non-transferable license and right to use and to permit Customer Affiliates and Named Users to use On-Premises Software during any applicable Term. Customer’s right to use the On-Premises Software is subject to all license parameters specified in the Order Form and this Supplement.
  2. Cores Usage.
    1. If a specific number of Cores is specified in any Order Form, Customer must not use On-Premises Software on devices (whether physical or virtual) containing, in the aggregate, more than the maximum number of Cores specified in the applicable Order Form. If no Cores are specified in the Order Form, a Named User may only install and use On-Premises Software on a desktop with up to 8 Cores or less.
    2. On-Premises Software may not be installed on, or otherwise used on, a shared server OS or otherwise run remotely without having purchased the necessary Cores.
  3. Compliance Verification. Customer must keep records relating to its use of On-Premises Software during the Term and for two years after the end of the Term. EE may verify Customer’s compliance with this Agreement: (a) remotely; (b) via a direct or indirect in-person audit (under nondisclosure obligations); or (c) by asking Customer to complete a self-audit process. Customer must promptly provide any information and documents that EE or the auditor reasonably requests related to the verification and access to systems running On-Premises Software. If verification or self-audit reveals usage that exceeds the usage permitted by the applicable Order Form, Customer must, within 30 days, pay EE all amounts due for such excess use. Without limiting EE’s other remedies, if unlicensed use is 10% or more of Customer’s total use of On-Premises Software, Customer must reimburse EE for its costs incurred in verification and acquire sufficient usage rights to cover its unauthorized use at 110% of the then-current Customer price or the maximum allowed under applicable law, if less. All information and reports related to the verification process will be Confidential Information and used solely to verify compliance.
  4. Access Credentials. EE shall make available access credentials and/or software license keys (as applicable) to Customer within 48 hours of EE having received all required information from Customer, including the contact information of the Customer representative that will receive administrative rights to grant access to Customer’s Named Users. Customer may change the identity of an individual who is a Named User via EE’s client portal (https://portal.energyexemplar.com/) by providing the email address of the individual who will be the new Named User and the email address of the individual who Customer wants to remove as a Named User. Customer may not add a Named User if such individual was previously a Named User within the last 3 days. The total number of Named Users and Cores will not exceed the number set forth in the applicable Order Form.
  5. Additional Use. Customer may increase the number of Named Users or Cores or add other products pursuant to an additional Order Form signed by both parties. If On-Premises Software is used by anyone other than a Named User, or by more users than allowed under the applicable Order Form or used on more Cores than permitted in the applicable Order Form(s), Customer shall be subject to additional fees at the then current EE rates and such fees will be immediately due and payable.